Assertive Solutions

To hire in–house or not to? That is the question…

by Assertive Solutions in Tips

The internet has, in many ways, revolutionised the recruiting. Companies now have lots of options available to them for finding new staff, from freelancing platforms to posting jobs on social media, or hiring on your own company website.

Small business owners, in particular, may feel torn between wanting to save money by handling the recruitment process in-house, or save time by going down the time-honoured route of using a recruitment agency.

With staffing costs taking up a large proportion of most company budgets, it can be tempting to try and do everything yourself. After all, it’s probably what you’ve had to do in the first few years in order to grow your business and make it profitable.

But what’s the best way to find suitable staff? Do you hire a temp or freelancer, or get someone in on a permanent contract?

If you’re a start-up, you may decide to try a freelancing website where you can hire and pay people on a project-by-project basis, rather than go through the administrative hassle of hiring a temp or permanent member of staff. Although the prospect of minimal commitment and cost savings can be alluring, all too often, this can end in tears. While a cheaper option on the face of it, that freelance web designer or self-styled ‘expert’ may not be all that they are cracked up to be – and end up costing you even more because you then have to get in a professional to fix up the mess they’ve created.

And what about hiring permanent staff?

Again, although you may decide to try advertising a job post on your website and then handling the hiring process in-house, this can end up being incredibly time-consuming and riddled with unforeseen headaches. Coming up with a comprehensive job description, advertising for candidates, and then shortlisting , interviewing and vetting potential recruits requires a lot of energy and thought, especially if these activities fall outside of your natural comfort zone or sphere of everyday responsibilities.

As a result, you may end up with a permanent recruit hired in a hurry (because you didn’t have time to go through all those CVs and so hired your receptionist’s cousin), who, after several weeks of training and mentoring, proves not to be a good fit for the organisation, or is just not up to the job. The disruption caused to other employees and the flow of work by having to repeat the recruitment process, is frankly, just not worth the hassle.

There definitely comes a time when it may be better to outsource certain jobs or tasks to someone else so that you can concentrate on what you do best – servicing your clients and growing your business – and leave things like hiring to a professional recruiter.


Recruitment agencies do this sort of thing every day so can write a job description in their sleep. They also know exactly where to advertise to get the attention of the best candidates. What’s more, they are experts at candidate screening. Your gut instinct may be telling you to hire that girl you got on so well with, but is she really up to the job? And has she been completely honest about her skills or job history?

Other pitfalls include having to deal with a large number of unqualified responses from directly advertised roles, whilst also trying to manage the screening and vetting process.
So, in the end, it may be better to bite the bullet and call in the professionals.

As we like to say in the business:

“If you think it’s expensive to hire a professional, wait until you hire an amateur.”

If you’re looking to hire new staff, whether on a temporary, contract or permanent basis, why not give us a call today and let us take the hassle out of recruitment for you?

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